Privacy policy

Privacy Policy – Porch-Page

Porch-Page is run by ALEXTON SCALE MEDIA LLC ("we," "us," "our"). This policy describes what information we gather when you browse our website or purchase our digital patterns, how we use it, and how we keep it safe. We sell digital products only and do not ship physical items.

What We Collect

  • Contact information: your name, email address, and phone number if you choose to share it.
  • Purchase information: the patterns you buy, your order number, and your billing address.
  • Payment details: handled securely by our payment partners. We never have access to or keep your full card number.
  • Device and browsing information: your IP address, browser type, the pages you visit, and cookie data.

How We Use It

  • To complete your orders and give you access to your digital downloads
  • To let you sign in to your account and re-download past purchases
  • To answer your questions and help with any issues
  • To detect fraud and keep our website secure
  • To send you marketing emails, only if you sign up (you can unsubscribe whenever you like)
  • To make our website and patterns better

Who We Share It With

We never sell your personal information. We only share it with trusted service providers that help us operate our store, such as Shopify, our payment processors, email services, and analytics tools. We may also disclose information if the law requires it.

Cookies

Cookies help us keep your cart running, save your preferences, and see how visitors use our site. You can turn cookies off in your browser settings at any time.

Your Privacy Rights (U.S. Residents)

Depending on where you live (including California, Virginia, Colorado, Connecticut, and other states), you may be able to:

  • Request a copy of the personal information we have about you
  • Ask us to correct it
  • Ask us to delete it
  • Opt out of targeted advertising or the sale or sharing of your information

To submit a request, email support@porch-page.com. We'll reply within 45 days.

How Long We Keep Your Data

We keep your order details for as long as necessary to provide access to your downloads and to comply with accounting, tax, and legal obligations.

Children's Privacy

Our website is not meant for children under 13, and we do not knowingly collect information from them.

Security

We take reasonable steps to protect your information, including SSL encryption.

Updates to This Policy

We may revise this policy from time to time. Any changes will appear on this page along with an updated "Last updated" date.

Contact Us

Questions about your order or this policy? Email us at support@porch-page.com. Our team works Monday through Friday, 9:00 AM – 5:00 PM, and typically replies within 24 hours on business days.

Store name: Porch-Page
Company name: ALEXTON SCALE MEDIA LLC
Business address: 150 Arlington, Inkster, MI 48141, United States
Email: support@porch-page.com